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Our Terms: What You Need to Know

When you open an account with mo4d, you're entering an agreement that covers how deposits and withdrawals work, what conduct we expect, and how we resolve disagreements.

Your account, your responsibilityWithdrawals processed with verificationDisputes handled by our team

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What These Terms Cover

mo4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms set out the rules for using mo4d. By creating an account, you confirm you're of legal age in your jurisdiction and have read this agreement. We cover account registration, deposit and withdrawal procedures via DANA, OVO, GoPay and QRIS, conduct standards, game rules, fee

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structures, and how disputes are resolved. You agree not to use false details, share your password, engage in fraud or collusion, or access the platform from restricted locations. We reserve the right to suspend or close accounts that breach these terms. Your account data is yours
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to manage; you can request changes or clarification at any time through our support team. We aim to keep your account secure and your transactions transparent, and we handle all customer records according to data-protection standards applicable where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

How to Contact Us About Your Account

If you have questions about our terms, your account, or how a specific rule applies to you, we're here to help.

YOUR RIGHTS & SECURITY

How We Protect Your Account and Data

We take your account security and personal information seriously. These terms include protections that cover how we store your data, how long we keep records, how you can verify transactions, and what…

Data Retention

We keep your account data and transaction history for as long as your account is active, plus a period beyond that for compliance. You can request to see what data we hold about you at any time through Account Settings.

Account Verification

When you set up your account or request a withdrawal, we ask for identity verification. This protects you from fraud and ensures funds go to the right person. Verification typically takes under an hour.

Password & Two-Factor

Your password is encrypted and never stored in plain text. Enable two-factor authentication in Security settings for an extra layer of protection on your account and withdrawals.

Unauthorized Access Report

If you spot activity you didn't authorize, report it immediately through live chat or email. We investigate suspicious transactions and reverse fraudulent activity where we can verify it.

Cookies & Tracking

We use cookies to remember your login, language preference, and game history. You can manage cookie settings in your browser; some features may not work if you disable them entirely.

Rights to Your Records

You can request a complete copy of your account, transaction and deposit history at any time. We'll provide this data in a standard format within 7 business days.

Frequently Asked About Our Terms

If we detect a breach — for example, sharing your account with others, using fake identity details, or trying to manipulate game outcomes — we may suspend your account pending investigation. Serious breaches can result in permanent closure and forfeiture of remaining balance, depending on the violation and applicable law.

You can update email address, phone number and payment method through Account Settings at any time. Your registered name and identity details cannot be changed after initial verification for security and compliance reasons.

Contact our support team with details of the transaction. We'll review the charge against our logs and either reverse it or explain why it was applied. Disputed amounts are typically resolved within 5 business days, and we'll update your account balance accordingly.

Winnings credited to your account balance have no expiry. However, unused promotional credits may expire after 30 days of inactivity — check the specific terms of any promo when you activate it.

We can suspend or close an account if we believe it violates these terms, poses a security risk, or is used for prohibited purposes. We'll notify you via email with the reason. You may request clarification or appeal through our support team.

Minimum withdrawal is typically 50,000 IDR and maximum per transaction is 50,000,000 IDR via DANA, OVO, GoPay or QRIS. These limits may vary by payment method and account status — check Withdraw settings for your current limits.

Yes, all mo4d account holders agree to the same core terms. However, certain features and payment methods depend on local law — where local law permits we offer those features. Your specific country or region may have additional rules that apply to your account.

Our Terms: What You Need to Know

How to Contact Us About Your Account

How We Protect Your Account and Data

Data Retention

Account Verification

Password & Two-Factor

Unauthorized Access Report

Cookies & Tracking

Rights to Your Records

Frequently Asked About Our Terms

01 What happens if I break one of these terms?

02 Can I change my account details after I register?

03 What if I disagree with a charge or withdrawal denial?

04 How long do I have to claim winnings before they expire?

05 Can mo4d close my account without warning?

06 What is the minimum and maximum withdrawal amount?

07 Are these terms the same for everyone in Indonesia?

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