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Your Privacy at mo4d

We keep your account details and payment information secure from the moment you open an account through every deposit and withdrawal.

Account security is core to our platformPayment data encrypted across all transactionsYour privacy choices are yours to control
mo4d Your Privacy at mo4d
REACH OUT ANYTIME

How to Contact Us About Your Privacy

Email Support Send your privacy request, data access question or deletion inquiry to our support team.
Live Chat Open the chat widget in the bottom-right corner of your account dashboard.
Account Settings Head to Settings > Privacy & Data in your mo4d account to review what…
SECURITY & TRANSPARENCY

How We Protect and Use Your Information

Encryption at Rest and in Transit

All personal data and payment details are encrypted using industry-standard protocols. Passwords are hashed and never stored in plain text. Deposits via DANA, OVO, GoPay and QRIS run through secure payment gateways.

Data Retention & Deletion

We keep your account data active for as long as your account exists. After you close your account, we retain records for the period required by local law in Indonesia, then remove them automatically.

Cookie & Tracking Consent

When you first visit mo4d, we ask for consent before placing non-essential cookies. Essential cookies for login and security run automatically. You can manage preferences in your browser or account settings anytime.

Third-Party Access

We share your data only with payment processors, identity verification vendors and hosting providers who help run the platform. None of them sell or rent your information to marketers.

Account Access Requests

You can request a full export of your account data — transaction history, personal details, preferences — in a machine-readable format. We deliver it within 30 days of your request.

Policy Updates & Notification

When we update this privacy policy, we notify you by email and display a banner in your account. Changes take effect 30 days after notice unless local law requires otherwise.

Privacy Questions You May Have

Yes. Go to Settings > Privacy & Data and select Delete Account. We'll remove your profile, transaction history and linked payment methods. Depending on local law, some records may be retained for compliance, but your active account data disappears within 7 days.

We use essential cookies to keep you logged in and prevent fraud. Optional cookies track your preferences and help us understand how you navigate the lobby. On your first visit, you choose which types to accept. You can change your mind in Settings > Cookies anytime.

No. Your payment method details are processed through secure gateways but never shared with marketers or external businesses. Payment processors see only what's needed to verify your transaction. mo4d itself doesn't store your card numbers or wallet credentials.

If mo4d ceases operations, we'll notify you and give you time to export your account data. Any data we can't deliver will be securely destroyed according to local data protection law. We don't sell customer databases to other operators.

Active account holders can view their full transaction history in the Wallet section. After account closure, we retain records for 7 years to comply with Indonesia gaming and financial regulations, then permanently delete them.

Yes. Every promotional email includes an unsubscribe link at the bottom. You can also go to Settings > Communication Preferences and toggle off marketing emails. You'll still receive account security alerts and withdrawal confirmations.

We don't sell personal play data. Game studios (like those behind Aviator, Buffalo King Megaways and VIP Baccarat) receive only anonymised statistics — total spins played, average session time — to help them improve game performance, never your name or account.